AMA Becomes 511

Pipestone Flyer

Since 1927, travellers have depended on the AMA for road reports in one form or another. That is about to change. “After two years of discussions between the AMA and Alberta Transportation, both parties agreed that government was in the best position to take traveller information to the next level in Alberta” explains Trent Bancarz, Public Affairs Officer, Alberta Transportation. The new service, 511 Alberta, will now be operated by the Alberta government and is a free traveller information service which may be accessed via phone, mobile device, or computer. Having both phone-in and web site components ensures 511 Alberta is available to the widest range of users

Why government took over the AMA service

    Mr. Bancarz explains why the changes were made to the delivery of the service. “511 Alberta becomes the official source of highway travel information in Alberta with the government providing both the gathering and dissemination of road report information. A second consideration is adopting the 5-1-1 code. In 2006, the CRTC ruled that 5-1-1 is to be used exclusively by provincial or territorial governments. Had the AMA continued to provide the service, it’s not clear if they would be allowed to use 5-1-1. We felt it important that Alberta join other jurisdictions and adopt a 5-1-1 system.”

    

The expanded service is diverse.  

    “The information covers highway conditions, roadwork, major incidents like detours and closures, weather alerts, availability of ferry services, and waiting times at border crossings. Users within Alberta may access the information via phone toll-free by simply calling 5-1-1, similar to the way they would call 9-1-1 for emergencies or 4-1-1 for directory assistance. Computer and mobile device users may also visit the 511 Alberta web site at www.511.alberta.ca. Having both phone-in and web site components ensures 511 Alberta is available to the widest range of users. The 5-1-1 code is used in several provinces and most U.S. states.”

Just Posted

Let the Games begin!

Team Alberta takes home gold and silver in speed skating on day one

WATCH: Historic night in Red Deer as 2019 Canada Winter Games kicks off

Star-studded Opening Ceremony features athletes from across Canada

Athletes’ medals unveiled at the official kick-off of 2019 Canada Winter Games

Medals depict Central Alberta landscape and pay tribute to First Nations

Alix resident captures beams of light near Lacombe

Lacombe, Blackfalds, Red Deer photos have since gone viral around the world

WATCH: Canada Winter Games are finally here

Final leg of torch relay kicked off at Fort Normandeau

Trudeau’s principal secretary, Gerald Butts, resigns amid SNC-Lavalin furor

Butts categorically denies the accusation that he or anyone else in the PMO improperly pressured former attorney general Jody Wilson-Raybould

NDP Leader Jagmeet Singh calls for public inquiry over SNC-Lavalin questions

Vancouver member of Parliament Jody Wilson-Raybould resigned from cabinet last week

Body found after apparent house explosion in Calgary, police investigating

Sgt. Dwayne Lepchuk declined to say whose remains were found

Canadian airlines waiting for guidance from Ottawa over X gender option

Major U.S. airlines said they will change their process so passengers can identify themselves along non-binary lines

Deported B.C. man who came to Canada as a baby granted chance at return

Len Van Heest was deported to the Netherlands in 2017

Sex abuse survivors to meet with Vatican summit organizers

Pope Francis has urged participants to meet with abuse victims before they came to Rome

Ex-FBI official: ‘Crime may have been committed’ by Trump

Andrew McCabe said FBI had good reason to open a counterintelligence investigation into whether Trump was in league with Russia

Most Read