Ladies Learn Trouble Shooting

Pipestone Flyer

 

Julie Matthews, Darlene Kobeluck (Quilting Angel) and 

Carmen Frick, Sprouts Greenhouse

 

When you find yourself stuck in a soured business situation and you don’t know where to turn to for help, who are you going to call?  No, it’s not ghost busters.  But it might be the Global News Trouble Shooter, Julie Matthews.  

The quilters from the Mulhurst Bay Quilt Club however, were not in need of a trouble shooter to assist with a problem, but they called on Julie for a different reason – to share her knowledge and experience in this unique position with over 200 women gathered in Mulhurst for the 16th Annual Ladies Day and Quilt Show.  Julie attended the event, held at the Mulhurst Community Centre on October 18th, to offer tips and advice on consumer awareness and protection from business scams and schemes.

This year’s ladies day event, chaired by Club President Carol Banks, included a dedicated group of quilting members known as the “Quilting Angels”, who organized a full day of guest speakers, a catered lunch, quilting displays, entertainment, fashion show and door prizes.

After the morning’s welcome by MC Phyllis Smith, all enjoyed coffee and home baking, before Julie Matthews took the stage.  A busy mother of two children, Julie has had a career in television for 17 years, with eight and half years as trouble shooter, which she said has been most challenging and rewarding.

“There is a lot of paperwork and research, so my job is not like other news reporters.  Those who come to me for help have no one else to turn to.  I need to ask some hard questions to try to get the answers,” Julie stated, all part of her quest in assisting consumers who have been treated unfairly in a business transaction or fraudulent scheme.  

“I get around 100 phone calls and emails every day, and each request for assistance requires research,” she noted.  The Global News Trouble Shooter is also on twitter and facebook.

“Some of the stories I’ve dealt with do really stick with me more than others,” she said, adding that she tries to choose stories to air that will have a chance at being resolved and also help others avoid getting into a similar situation.  “I love meeting people and the results are so rewarding.  Sometimes a matter can be resolved within three hours.  Sometimes the power of the media prompt people to come forward to help out (the victim) , based on the stories aired.  It’s exciting to have that kind of impact.”

Julie offered advice, stating “awareness is key in any business transaction to protect yourself.  Get it in writing – quotes, details.  Research the company – get references, check with the Better Business Bureau.  Read the fine print (some stuff is pretty scary); do a Google search; ask questions.  If you are hiring someone to do some work on your property be sure they have WCB coverage.  If you do encounter a problem, become your own trouble shooter – document everything, take photos; record phone calls, names, dates, times; discuss situation with owner of company, and give them reasonable time to respond to your concerns before taking further action.”

And when it comes to those opportunities that seem too good to be true, one can never be too cautious.  Julie warned that there are frauds and fakes out there who can be very convincing, who are seeking your sympathy and trust in want of your personal information and your money.  She stated the importance of protecting your identity.  

Regarding romance scams, Julie once set herself up for a TV series special report “looking for love”, in order to uncover these on-line scam artists.  For eight weeks she strung two guys along so they would think she was this vulnerable willing participant, and then finally confronted them to expose their scam operation.   This shut them down, but it was unknown for how long, as they may have started up again under other assumed names, continuing to seek out more victims.

“After airing this story I had many people contact me who were victims of a romance scam, some losing thousands of dollars.  Global National picked up the story to run this series, so we were able to educate others right across the country on being more aware of these scams.”

So what does one do?  “The key is to recognize it, report it and stop it.”  Contact the Canadian Anti-Fraud Centre at 1-888-495-8501.  Julie Matthews can be reached at troubleshooter@globalnews.ca.

Julie’s presentation was well received, as were the other activities that followed, which included a delicious catered lunch, an informative presentation by Carmen Frick from Sprouts Greenhouse; humorous entertainment from “Mother Nature”; and a fashion show featuring the latest in ladies wear and accessories sponsored by the Bluffton Boutique.  Those quilting angels who modelled the outfits enjoyed the experience, however it should be noted that these angels were not wearing wings, as those other angels seen on the international catwalk of a notably famous lingerie line.

There is no doubt that Quilters are indeed Angels.  Their creative quilted items are stitched with love and given from the heart.  The display of quilts around the hall was awe inspiring, and the unending number of comfort quilts this dedicated group of quilters continue to donate annually to those in need  is inspirational.

Throughout the day a number of door prizes were drawn for, and to conclude the day’s event, the winning bids on the silent auction items were announced, and the raffle winners drawn.  Those lucky recipients of the raffle were:  Donna Smith, 3rd; Gayle Rivett, 2nd, and Loretta Patterson, 1st, who donated her winning queen size quilt to Compassion House.

Congratulations to the Mulhurst Bay Quilt Club on another successful, informative and fun ladies day.  As Charlie would say… 

 

“Well done Angels”.

 

Just Posted

The City of Red Deer sits at 249 active cases of the virus, after hitting a peak of 565 active cases on Feb. 22. (Black Press file image)
Red Deer down to 119 active COVID-19 cases

Province identifies 179 new cases Saturday

Member Terry Parsons’ custom built track vehicle.
Forestburg’s Area 53 Racetrack gears up for action-packed season

Site will also host a portion of the ‘Miles of Mayhem’ event in July

Sabrina Wilde in front of a recently purchased monster truck. Submitted.
Thorsby business women a finalist for 2021 Alberta Women’s Entrepreneurship Award

Sabrina Wilde with Lone Wolf Mechanical is a finalist for the entrepreneurial award.

Grade 12 students at Wetaskiwin Composite High School took place in the annual water fight off school property on June 11, 2021. Shaela Dansereau/ Pipestone Flyer.
Graduating students in Wetaskiwin throw water fight after being told it could result in suspension

Students were told their participation could result in them being barred from graduation ceremonies.

At an outdoor drive-in convocation ceremony, Mount Royal University bestows an honorary Doctor of Laws on Blackfoot Elder and residential school survivor Clarence Wolfleg in Calgary on Tuesday, June 8, 2021. THE CANADIAN PRESS/Jeff McIntosh
‘You didn’t get the best of me’: Residential school survivor gets honorary doctorate

Clarence Wolfleg receives honorary doctorate from Mount Royal University, the highest honour the school gives out

Indigenous Services Minister Marc Miller is seen during a news conference, Wednesday May 19, 2021 in Ottawa. THE CANADIAN PRESS/Adrian Wyld
Indigenous child-welfare battle heads to court despite calls for Ottawa to drop cases

Feds are poised to argue against two Canadian Human Rights Tribunal rulings

The Great Ogopogo Bathtub Race has been held in Summerland as a fundraising event. Do you know which Canadian city introduced this sport? (Black Press file photo)
QUIZ: A summer’s day at the water

How much do you know about boats, lakes and water?

Flowers and cards are left at a makeshift memorial at a monument outside the former Kamloops Indian Residential School to honour the 215 children whose remains are believed to have been discovered buried near the city in Kamloops, B.C., on Monday, May 31, 2021. THE CANADIAN PRESS/Darryl Dyck
‘Pick a Sunday:’ Indigenous leaders ask Catholics to stay home, push for apology

Indigenous leaders are calling on Catholics to stand in solidarity with residential school survivors by not attending church services

“They will never be forgotten, every child matters,” says Sioux Valley Chief Jennifer Bone in a video statement June 1. (Screen grab)
104 ‘potential graves’ detected at site of former residential school in Manitoba

Sioux Valley Dakota Nation working to identify, repatriate students buried near former Brandon residential school

Denmark’s Christian Eriksen receives medical attention after collapsing during the Euro 2020 soccer championship group B match between Denmark and Finland at Parken stadium in Copenhagen, Saturday, June 12, 2021. (AP Photo/Martin Meissner, Pool)
Christian Eriksen in stable condition, Euro 2020 match resumes

Eriksen was given chest compressions after collapsing on the field during a European Championship

As stories of the horrors of residential schools circulate after the Tk’emlups te Secwepemc First Nation announced it had located what are believed to be the remains of 215 children, Grand Chief Stewart Phillip of the Union of B.C. Indian Chiefs said he feels a connection with the former students. THE CANADIAN PRESS/Darryl Dyck
2 sides of the same coin: Ex-foster kids identify with residential school survivors

Grand Chief Stewart Phillip says the child welfare system takes Indigenous children from their families

Airport ground crew offload a plane carrying just under 300,000 doses of the single-shot Johnson & Johnson COVID-19 vaccine which is developed by the Janssen Pharmaceutical Companies at Pearson International Airport during the COVID-19 pandemic in Toronto on Wednesday, April 28, 2021. THE CANADIAN PRESS/Nathan Denette
1st batch of Johnson & Johnson vaccines won’t be released in Canada over quality concerns

The vaccines were quarantined in April before they were distributed to provinces

Most Read