Technology can be frustrating

The Leduc/Wetaskiwin Pipestone Flyer would like to ask our clients and readers to be patient while some new technology gets fine-tuned.

The Leduc/Wetaskiwin Pipestone Flyer would like to ask our clients and readers to be patient while some new technology gets fine-tuned.

While the Pipestone Flyer’s main phone number has remained the same (780-387-5797), a new internet-based telephone system is being introduced. It is brand new, so some wrinkles need to be ironed out.

According to some clients and customers who’ve called the newspaper recently, their call did not get through. The phone line may ring for a long period of time and no one answers. Also, they may have received a message that noted something like, “All lines are busy. Please try again later.”

That is not the case. The Pipestone Flyer is open every business day Monday to Friday, 9:30 a.m. to 5:30 p.m. with a voicemail system if all staff are with other customers.

The Pipestone Flyer remains the local Purolator pick-up too. If you’re calling to check up on a parcel and you get the long ring or the recording, feel free to drop by or email The Pipestone Flyer (editor@pipestoneflyer.ca) and staff will get back to you as soon as possible.

If you are a client, customer or community member trying to get through to the Pipestone Flyer by phone and having some trouble, try email, fax (780-387-4397) or please try calling back again in a minute or two.

Our apologies for any inconvenience to our valued friends and partners.

 

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